Role Description

Not everyone has access to a car or a friendly driver to help them get to appointments. Sometimes important appointments are missed because of transport problems. As a volunteer driver you can be helping people who have no other way of getting to their appointments. The people you will help are often very grateful. You can do as many or few drives as suits you, so don’t worry about starting up your own personal taxi service!

Some of our transport users have mobility problems, so it will be helpful to know if you are able to assist with minimal help getting patients in and out of your vehicle. Manual handling training can be arranged.

What is involved?

  • To provide transport to and from health care appointments across central Exeter and the Westbank area
  • To act as ‘escort’ for elderly, frail or disabled persons
  • To liaise with the Volunteering Development Worker regarding any incidences or concerns about a patient or their volunteering
  • To attend driver induction and other appropriate training
  • To adhere to the Guidelines for Drivers
  • To keep us informed of any changed to your car insurance or driving status.

All agreed expenses are reimbursed

Qualities of a Driving Volunteer

  • Safe and conscientious driver
  • Patient and Understanding
  • Honest and Trustworthy
  • Good Listener / Communicator
  • Reliable
  • Polite
  • Clean driving license
  • Insurance

Drivers may choose to only do local trips, or offer hospital trips to Exeter and beyond if they prefer. Drivers are not asked to commit to any regular hours, just asked weekly if they would be available if a drive within their preferred criteria is needed. Our service is very popular, and the demand is increasing, so we are always very keen to take on new drivers.

For more information please speak to Jamie Brown or Mark Brown in the Volunteering Department on 01392 824752, option 2 then 1 or email patienttransport@westbankfriends.org