Carers Support Officer (Exeter) Westbank is a registered charity established in 1986 and became company limited by guarantee in 2007. The organisation was originally set up to provide practical and emotional support to people in the villages along the west bank of the River Exe. The organisation now works with communities and individuals across Devon. Devon Carers is one of the largest and most successful carer’s services in the UK, providing information and support to 20,000 carers of all ages, and is the focus for the delivery of a number of services for carers of all ages across Devon. These include: Awareness-raising and identification of carers of all ages; A countywide helpline, providing easy access to information and support; A team of support staff facilitating drop-in sessions, carers support groups, school-based activities and time-limited one-to-one support. Carers+ consortium members and delivery partners employ local staff to deliver the work of Devon Carers, across Devon, as part of an integrated service. As part of our support for the implementation of the Care Act in Devon we are looking to add to our team of staff undertaking carers assessments and carers support planning, by telephone and face-to-face. Overall Job Purpose Arranging and undertaking Carers Assessments and Reviews of needs for unpaid carers, over 18 years of age; Action planning to create support plans and personal budgets to meet the assessed needs of unpaid carers, based on outcomes and eligibility following Carers Assessments; Delivery of targeted 1:1 support for unpaid carers associated with action/support plans with specific SMART targets; Work collaboratively with team members in the locality team and colleagues within the organisation as directed by the line manager to complete work to meet service delivery timescale; Promoting the rights and wellbeing of unpaid carers across Devon. Please Note: This position will need to be prioritised for current employees, whose jobs are deemed to be at risk. Full details can be found in the Job Description To apply Please download an application form, and return it to [email protected] We will be shortlisting on the following criteria, so please use the supporting statement to evidence how you meet these. Shortlisting Criteria: NVQ 3 or equivalent qualification in Health and Social care or equivalent, or willingness to work towards such a qualification; Experience of working in health and social care or a related field; Experience of providing 1:1 advice or support in a similar/relevant role; Knowledge/understanding of unpaid carers and their issues; Experience of working flexibly, from office/home and able to organise and prioritise work; Experience of gathering, recording and updating confidential information accurately in accordance with GDPR, Equality and Diversity regulations; Ability to work as a member of a professional team to meet shared objectives; Ability to develop and maintain constructive relationships with service users and professionals from other agencies and share information appropriately; Ability to use on line databases, standard MS Office packages as well as MS Teams; Ability to travel to locality offices / training, as well as working from home as required. Closing date for applications: 09:00 Monday 25th January 2021 Virtual Interviews will be held: w/c Monday 1st February 2021 An Enhanced DBS Check is required for this role.