Department: Volunteering

Activity: Crediton Community Allotment

Description of activity:

Crediton Community allotment is part of the Healthy Neighbourhoods project to promote health and wellbeing of people in the community suffering isolation or going through a tough time. The role involves invaluable supported volunteering opportunities as well as general volunteering roles to develop and maintain the allotment including group sessions. Role involves welcoming people to the allotment, guiding them in an activity i.e. digging, weeding, planting etc., safely using appropriate tools and returning all equipment used to the shed afterwards.

Legal Requirements and Guidance for Reference:

  • Manual handling
  • First Aid
  • Managing Difficult Situations
  • Associated Risk assessment

First aid kit available in box in shed for minor burns, cuts and grazes etc. Any accident needs to be reported back to the office. In the event of serious injury please immediately call Emergency Services and advise the Volunteering Department at Westbank on 01392 824765.

Risk assessment and safe use of tools document in box in shed.

Plastic gloves in box in shed with disinfecting wipes for safe removal of animal faeces.

In the event of someone falling, please do not attempt to lift them or assist them to stand if they can’t get back up.  Please call an ambulance and contact Westbank immediately.

Please report any concerns about anyone back to the Sessional Allotment Worker/ Activity Co-ordinator.

Please follow current guidelines regarding Covid-19

COVID-19 – We have conducted a risk assessment for these activities to produce this Safe System of Work, we have referred to the following sources:

This allows a group of up to 5 participants and 1 lead (either volunteer or Sessional Worker) to work outdoors provided 2 meter social distancing is rigidly applied. Westbank will apply these rules to these activities. The allotment is 28 metres wide so this affords us the outdoor space to easily allow social distancing at 2 meters. 

Weather Conditions - On the day of working with a group on the allotment the lead will always make judgement if the activity needs to be cancelled because of extreme weather conditions. If the conditions are wet or very hot this will be considered in the risk assessment. 

  1. All users will be advised of the following: The area will be visually checked before the beginning of the activity by the lead, to ensure it is clear and there are no trip hazards. Before working on any of the beds any cat faeces will be removed using disposable gloves and special trowel. Any faeces is collected in a dog poo bag (supply in shed) and placed in dog waste bin. If a user notices a possible hazardous substance / object during the activity they must inform the lead so the appropriate actions can be taken.
  2. All users will be advised of the following: Each area will be identified at 2 meters apart i.e. separate raised allotment beds.
  3. All users will be reminded: that they must comply with social distancing before, during and after the session.
  4. Users must wear appropriate clothing, gardening gloves, footwear and take appropriate precautions for example the use of sun cream, bring own water/drink.
  5. On arrival all users are also encouraged to bring their own hand sanitizer (it is also provided in the plastic box in the allotment shed if necessary) and will be shown the latest information for Covid-19 and our ‘customer notice’ poster inside the shed.
  6. Allotment users/volunteers are requested not to attend if they are experiencing symptoms of Covid-19 (Persistent new cough, high temperature or loss of taste or smell) or if they have any other contraindications to the activity. If they have symptoms they will be instructed not to take part, advised to return home, dial 119 to request a test and take the appropriate medical precautions.  
  7. Users are reminded to work at the own level to avoid any injuries.
  8. Lead to decide on tasks for the session and decide how to carry these out within group.
  9. If water is required during the session there is a tap available on the allotment and watering can.
  10. Using a wet wipe, please clean the handles and touch points (eg spade or fork) of tools. Replace tools and chairs back as you found them and close shed at end of session.


  • First aid kit, gloves and anti-bacterial gel and incident forms available in the shed.
  • Tools checklist and safe use procedure in shed.
  • Any concerns to be fed back to line manager.
  • All users to abide by allotment rules.

In an emergency call 999.

Date: 07/07/2020

Review Date:  SSoW will be reviewed and regularly updated in line with government guidance.

Review carried out by:  Katheryn Hope