Introduction Devon Carers is one of the largest and most successful carer’s services in the UK, giving information, support and short breaks to more than 18,000 carers of all ages. Devon Carers is the focus for the delivery of a number of services for carers of all ages across Devon. These include:

  • Awareness raising and identification of carers of all ages.
  • A countywide helpline, providing easy access to information and support.
  • A team of support staff facilitating drop-in sessions, carers support groups, school-based activities and time-limited one-to-one support.

 Carers and consortium members and delivery partners employ local staff to deliver the work of Devon Carers, across Devon, as part of an integrated service.  As part of our preparation for the implementation of the Care Act in Devon we are looking to add to our team of staff providing support to carers, by telephone and face-to-face, as we develop a new three-tier service.

Full details can be found in the Job Description 

To apply                                

Please download an application form and return it to [email protected]

We will be shortlisting on the following criteria so please use the supporting statement to evidence how you meet these.

Shortlisting Criteria:

  • Experience of providing information, advice or support in a similar/relevant role
  • Good knowledge/understanding of carers and their issues
  • Ability to assess information from carers and plan appropriate actions
  • Good communication and inter-personal skills, with the ability to empathise with the needs of carers
  • Good keyboard and IT skills, including use of MS Office packages
  • Ability to prioritise workload and work to deadlines with good attention to detail and ability to manage conflicting priorities
  • Commitment to working in a way that is carer-led and carer-focussed, ensuring services are of the highest quality
  • NVQ 2 or equivalent qualifications in Health and Social Care or another relevant field, or willingness to work towards such a qualification

Closing date for applications: 09:00 Friday 18th October 2019

Interviews to be held on TBC 

(A case study may be required as part of the interview process)

DBS check is required for this role