Are you an enthusiastic individual looking to work for an award-winning organisation that makes a real difference to the lives of others?

We are looking for eager and experienced people to join our busy and friendly Devon Carers Hospital Services Team!

Devon Carers is a service delivered by Westbank, and is one of the largest and most successful carer’s services in the UK, providing information and support to over 22,000 unpaid carers of all ages. We employ local staff to deliver the work of Devon Carers, across Devon, as part of an integrated service.

The Hospital Services Team provide up to six weeks wellbeing support to family, friends and unpaid carers when either they, or the person they support, has been discharged from hospital. This service has been nationally recognised and has recently won a prestigious NHS Health Service Journal Award.

For more information about Devon Carers, please visit our website -

Your role will include:

  • Supporting carers when either themselves, or the person they care for, has been discharged from hospital;
  • Work to avoid admissions by supporting carers;
  • Provide administration support for the Hospital Services Team.

About you:

We will be shortlisting on the following criteria, so please use the supporting statement, or make reference in your CV, to evidence how you meet these:

  • Experience of working in Health and Social Care, or a related field;
  • Experience of supporting the administrative tasks of a busy team;
  • Good keyboard and IT skills, including use of MS Office packages;
  • Experience of adhering to Data Protection and Confidentiality policies and procedures;
  • Experience of being a carer, or working with carers;
  • Experience of communicating with individuals who may be in crisis, confused or upset;
  • Ability to be flexible to respond to competing priorities for the team;
  • Excellent administration, organisational and record-keeping skills, and ability to write in a clear, concise and professional manner.

Full details can be found in the Job Description

Rate of pay: £14,336.40 pro rata - £17,681.56 FTE

Hours per week: 30 – 37 hours available

Location: Mainly office based in Exeter (some homeworking included)

Contract: Fixed Term until 31/10/2022

To apply

Please download an application form, or submit a current CV, to [email protected]

Closing date for applications: 09.00am Wednesday 1st December 2021

Virtual Interviews will be held: TBC

An Enhanced DBS Check is required for this role.

About Westbank:

Westbank is an award-winning registered charity, based in Devon, established in 1986. The organisation was originally set up to provide practical and emotional support to people in the villages along the west bank of the River Exe. The organisation now works with communities and individuals across Devon.

We deliver our Devon Carers and Devon Young Carers services across Devon. The centre in Exminster includes a gym with disabled access equipment, Kidzone, conference facilities, day care services and volunteering; our community support services are delivered to local communities across Devon. We also manage Seachange, based in Budleigh Salterton, which provides health and wellbeing services to communities across East Devon.