Carers Support Officer Are you an enthusiastic individual looking to work for an award-winning organisation that makes a real difference to the lives of others? We are looking for eager and experienced people to join our busy and friendly Devon Carers Team! Devon Carers is a service delivered by Westbank and is one of the largest and most successful carer’s services in the UK, providing information and support to over 22,000 unpaid carers of all ages. We employ local staff to deliver the work of Devon Carers, across Devon, as part of an integrated service. For more information about Devon Carers, please visit our website - https://devoncarers.org.uk/ Your role will include: Working with unpaid carers to identify and support their needs with reference to the Care Act 2014; To promote preventative strategies to develop carers own strengths and skills to make informed choices; Delivery of targeted 1:1 support for unpaid carers associated with action/support plans; Work collaboratively with team members in the locality team and colleagues within the organisation as directed by the line manager to complete work to meet service delivery timescale; Promoting the rights and wellbeing of unpaid carers across Devon. About You: We will be shortlisting on the following criteria, so please use the supporting statement, or make reference in your CV, to evidence how you meet these: Experience of working in Health & Social Care, or a related field; Experience of providing one-to-one advice or support in a similar/relevant role; Knowledge/understanding of unpaid carers and their issues; Experience of working flexibly, from office/home and able to organise and prioritise work; Experience of gathering, recording and updating confidential information accurately in accordance with GDPR, Equality and Diversity regulations; Excellent administrative and organisational skills, with a keen eye for detail; Excellent written and verbal communication skills, with the ability to communicate in a clear, concise and professional manner; Ability to work as a member of a professional team to meet shared objectives; Ability to develop and maintain constructive relationships with service users and professionals from other agencies and share information appropriately; Ability to use on-line databases, and standard Office packages, including MS Office and Teams. Full details can be found in the Job Description Rate of pay: £14,931.82 pro rata (£23,019.89 FTE) Hours per week: 24 Location: North Devon / Homeworking Contract: Fixed Term until 30/04/2023 To apply Please download an application form, or submit a current CV, to [email protected]. Please state reference number WBCSO5 on your application or CV. Closing date for applications: 09:00am Thursday 2nd December 2021 Virtual Interviews will be held: w/c 13th December 2021 An Enhanced DBS Check is required for this role About Westbank: Westbank is an award-winning registered charity, based in Devon, established in 1986. The organisation was originally set up to provide practical and emotional support to people in the villages along the west bank of the River Exe. The organisation now works with communities and individuals across Devon. We deliver our Devon Carers and Devon Young Carers services across Devon. The centre in Exminster includes a gym with disabled access equipment, Kidzone, conference facilities, day care services and volunteering; our community support services are delivered to local communities across Devon. We also manage Seachange, based in Budleigh Salterton, which provides health and wellbeing services to communities across East Devon.