About Devon Carers:

The UK economy saves over £132 BILLION every year because of the work that unpaid Carers do day in and day out.


You can. 

Here at Devon Carers, we support over 27,000 unpaid carers, ensuring their health and wellbeing is taken care of.

Devon Carers is a service delivered by Westbank and is one of the largest and most successful carer’s services in the UK. Westbank is a well-established charity based in Exminster that aims to promote and improve the health and wellbeing of people in the local community, across Devon and beyond. 

We are looking for people who have the right values, behaviours and attitudes to work effectively with people at challenging times in their lives. That is being able to treat people with dignity and respect, being able to learn and reflect on practice and being part of a team that is committed to quality care and support. If this is you, then come and join our dedicated, committed and passionate team!

The Role

This is an exciting time to join Devon Carers in this brand-new role, with the aim of identifying partnership opportunities, develop strategies for engagement and facilitate productive collaborations particularly focusing on increasing our engagement and integration with the NHS and local NHS Trusts, Local Authorities, Primary Care Networks and partnerships with key stakeholders across the county. You will work under the direction of the Development and Partnership Manager to deliver an effective stakeholder engagement strategy which will include:

  • Contribute to the delivery of the required outcomes of our Stakeholder Engagement strategy;
  • Provide support to colleagues in their engagement with key stakeholders
  • Represent Westbank’s Devon Carers service at strategic meetings across Devon;
  • Work towards Carers being at the heart of the Health and Care System in Devon, by engaging with organisations such as Devon County Council, Devon Partnership Trust, GP Services, One Devon and Local Care Partnerships, at a strategic level and facilitating connections with Devon Carers at an operational level.
  • Work collaboratively with other organisations to support the development of any partnership agreements required and to support the sharing of specialist knowledge between organisations and individuals

Additional information can be found in the Job Description.


The Person

This is such a pivotal role for us, so please apply if you have:

  • Level 3 Adult Care or Leadership[/Management qualification, or equivalent, achieved.
  • High level of interpersonal and communication skills, including substantial experience of building effective working relationships both internally and externally with other agencies and stakeholders.
  • Experienced in presenting to a range of audiences, both in-personal and via video conference software.
  • Good IT skills, including MS Office packages and experience of working with CRM (Customer Relationship Management) systems.
  • Ability to prioritise workload and work to deadlines with good attention to detail and ability to manage conflicting priorities.
  • Ability and commitment to working flexibly as the role requires, including occasional weekend and evening work.
  • Experience of working within social care and/or health, including the third sector.
  • Relevant knowledge and understanding of unpaid carers and the challenges they face.
  • Ability to work on own initiative as well as a member of a team.
  • Access to transport.


The short answer is yes, you do. Knowledge and experience of working in Adult Social Care are crucial for this role. 


The rewards

As well as a competitive salary and enhanced annual leave allowance (33 days per year, inclusive of Bank Holidays), there will be exciting opportunities for professional development during your employment whist being part of a dedicated and competent team. And you’ll be making a difference DAILY.

Rate of pay: £29,292.90 FTE

Hours per week: up to 37 hours per week

Location: Hybrid (Westbank/homeworking)

Contract: Fixed Term until 30/04/2025

To apply 

To help us better evaluate your suitability for the role, please submit a covering letter, with an up-to-date CV, ensuring you use the shortlisting criteria above to demonstrate how your previous experience makes you a stand-out candidate for the role, and send to [email protected].

  1. How do you maintain motivation, particularly when working on your own initiative and/or working from home?
  2. What are your interests outside of work and how do you implement a work/life balance?
  3. Why is continued professional development important to you?

Closing date for applications: 16:00 on Wednesday, 24th of April 2024

Interviews will be held: Thursday, 2nd of May 2024

Our charity is committed to supporting inclusion and diversity in everything we do, so we encourage all candidates who meet the requirements to submit their application.

Westbank is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is, therefore, subject to an Enhanced DBS check.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (adults at risk/children).

About Westbank:

Westbank is an award-winning, Devon-based registered charity established in 1986 and became a company limited by guarantee in 2007. The organisation was originally set up to provide practical and emotional support to people in the villages along with west bank of the River Exe. The organisation now works with communities and individuals across Devon.

Devon Carers is a service delivered by Westbank, and is one of the largest and most successful carer’s services in the UK, providing information and support to over 27,000 unpaid carers of all ages. Devon Carers is the focus for the delivery of a number of services for carers of all ages across Devon, including peer support, hospital services and young carers.